Greater customer satisfaction plays an important role for any business outlet to grow immensely. That is why Advance Auto Parts has taken the initiative to know about its customers’ preferences and their satisfaction levels with its services. Therefore this company has come with a Customer Satisfaction Survey to gather information from a client’s perspective. Your feedback at advanceautoparts.com/survey is of immense value to the company and would contribute to improving your future customer service experience.
Advance Auto Parts is an American automobile parts retail company that has become a trusted name across the United States and Canada. They offer a variety of good quality and durable products as well as professional services. By taking their Customer Satisfaction Survey, a patron will effectively give his/her feedback. Moreover, participants of this feedback also stand a chance to win the Gas Giveaway offer for a year by entering sweepstakes.
But before jumping into beginning this survey, there are a few details an interested individual should know. These include rules, regulations, requirements, rewards, and sweepstakes details of this questionnaire. Read more about this below and find a step-by-step guide on taking its feedback with ease.
Advance Auto Parts Feedback Survey Rules and Requirements
|Survey Name||Advance Auto Parts Customer Satisfaction Survey|
|Survey Limit||Only one person per receipt/email/phone number|
Advance Auto Parts Feedback Terms and Conditions
Keep in mind these terms and conditions to ensure whether you are qualified enough or not:
- Any participant must obtain a purchase receipt mentioning the survey code by visiting an Advance Auto Parts store.
- Every entrant must be 18 years of age or older in order to enter sweepstakes.
- Only legal residents of any of the 50 United States, Puerto Rico, or District of Columbia are eligible to participate.
- Persons employed by the company, its agents, directors, officers, or any other affiliated persons are ineligible for joining.
- There can be only one entry per person/phone/email.
- Given prizes are neither exchangeable nor transferable.
Requirements of this Customer Satisfaction Survey
After ensuring those aforementioned terms and conditions, it is time to heed these prerequisites for participation at advanceautoparts.com/survey:
- A working smart device such as a mobile phone, tablet, or personal computer for completing a questionnaire.
- Ability to read and write either English or Spanish.
- A fast working internet connection is a basic necessity to enter the online survey.
- Lastly, to participate in its online feedback survey, one has to obtain a receipt mentioning the survey code from their nearest Advance Auto Parts outlet.
Methods to Participate in Advance Auto Parts Sweepstakes
There are 2 methods of entering its sweepstakes. One way is through taking the online survey, and the second is by mailing in your personal details to this brand’s address. Online Survey needs purchase, whereas you can enter through mailing process without making any purchase. Checkout the following procedures and make your entry now with the method you are convenient with.
How to take Part in Advance Auto Parts Online Survey – advanceautoparts.com/survey?
Follow these measures to join in this AdvanceCustomerFeedback survey:
1. Firstly, keep in handy Advance Auto Parts’ receipt ready, and make a note of a unique 15-digit code mentioned on it.
2. Now open an internet browser and enter the URL: advanceautoparts.com/survey. Its web page will appear.
3. Choose your preferred language between English and Spanish by going to that page’s top.
4. After choosing a language, it is time to enter a 15-digit code from your recent purchase receipt.
5. Click ‘Next’ to begin.
6. Queries regarding your experience at Advance Auto Parts stores, interaction with its staff, overall satisfaction with their services and products, etc., will appear to answer.
7. Lastly, entrants will have to choose if they want to participate in its sweepstakes or not. Providing name, valid email-id and phone number is mandatory if one wishes to enter sweepstakes.
8. Finally, Click on ‘Submit’ to finish this whole survey to win advanceautoparts.com/survey free gas for a year.
Mail-in Method to Enter Sweepstakes
In a mail-in method, no purchase receipt is required. Just members have to send their personal details (name, email-id, phone number, mailing address) to Advance Auto Parts Customer Satisfaction Sweepstakes, PO Box 6002, Morton Grove, IL 60053. The sweepstakes will take place on a quarterly basis over a year, and entries that don’t win in a quarter will be rolled over to the next year.
Advance Auto Parts Rewards for taking Survey
Participants can choose whether or not to enter Advance Auto Parts Survey Free Gas for a Year Sweepstakes. If they decided to enter sweepstakes, they could become eligible to win free gas for a year in the form of $2500 gift cards. However, there are certain rules to a sweepstakes entry. These include age, residence, among others, as mentioned in “Terms and Conditions”. Besides these survey rewards, Advance Auto parts offer a range of deals in promo codes, discount codes, promotions, etc.
Why Should You Take Advance Auto Parts Customer Survey?
There is more than one reason for patrons to take this customer survey. Joining in it will give an opportunity to express grievances or appreciation to Advance Auto Parts and help them improve their services and products. A customer feedback survey is of immense value to any company, which helps its administration enhance the quality of engagement with buyers and the future retail experience.
Moreover, feedback also helps retail companies improve their products constantly while adding to the quality of their market analytics. Not only this, but the company also derives its staff-related information from the survey taken at advanceautoparts.com/survey for monitoring purposes.
Apart from this, for taking part in this survey, individuals can get an option to enter Advance Auto Parts’ sweepstakes. Joining these sweepstakes can give an opportunity to win gift cards worth $2500 for free gas for a year.
Questions Asked in www.advanceautoparts.com Survey
Following queries can be considered as a model for Advanceautoparts/Survey questionnaire:
- Regarding your in-store experience, mark your response for these statements on a given scale:
- I was greeted timely upon entering the store.
- Team members made it easy for me to find products.
- Team members were professional, friendly, and caring.
- Regarding your Advance Auto Parts Speed Perks loyalty program, answer these:
- Did any team member ask you if you wanted to sign up for Speed Perks?
- Are you a member of our Advance Auto Parts’ Speed Perks loyalty program?
- Did any team member ask if you would like to redeem a Speed Perks coupon?
- Next, appear these questions to know your AdvanceAutoParts.com experience.
- Did you visit AdvanceAutoParts.com before visiting our outlet?
- How satisfied are you with our in-store pick-up experience?
- Are you interested in participating in the Sweepstakes drawing for a chance to win free gas for a year?
About Advance Auto Parts
Advance Auto Parts is an American automotive parts retailer founded on April 29, 1932, in Raleigh, North Carolina, by Arthur Taubman. This company offers professional services, automotive parts, and even DIY products to buyers.
It has 4,912 stores and 150 Worldpac branches functioning in Canada and the United States of America, with employees over 70,000 persons. This organization is known for its products such as automotive replacement parts, vehicle accessories, maintenance goods, and many more.
Advance Auto Parts Customer Service Details
- Headquarters Address: Advance Auto Parts, Inc. Store Support Center 2635 E. Millbrook Road Raleigh, NC 27604
- Advance Auto Parts Phone Number: 1-877-238-2623
- Email-id: https://help-desk.advanceautoparts.com/s/submit-request
- Customer Care Hours: Monday-Saturday: 8:30 AM -7:30 PM ET and Sunday: 9:30 AM – 6 PM ET
Usually, Advance Auto Parts’ stores open by 8:30 am on Weekdays and 9:30 am on Sundays.
Most of the Advance Auto Parts stores closes by 7:30 pm (Monday to Saturday) and 6:00 pm (Sunday).
Locate your nearest Advance Auto Parts store by visiting stores.advanceautoparts.com and entering your City or Zip code.
Advance Auto Parts has 4,912 stores and 150 Worldpac branches functioning in Canada and the United States of America.
Advance Auto Parts Customer Complaints number is 1-877-238-2623.
At present, no one can redeem their Advance Auto Parts gift card balance through online transactions. Shoppers can use their gift cards only at any of the functioning this brand’s stores.
Advance Auto Parts Headquarters is located in Raleigh, North Carolina, U.S.A.
Advance Auto Parts Support Hours: Monday-Saturday: 8:30 AM – 7:30 PM ET and Sunday: 9:30 AM – 6 PM ET.
Arthur Taubman founded Advance Auto Parts on 29th April 1932.