In today’s unstable market, businesses are improving their reputation amongst consumers via customer satisfaction surveys. One such survey is Publix supermarket’s survey. It feedback is simple, short, and clear so that shoppers can answer all of its questions without any ambiguity. This survey help Publix to rank on a score of 0 to 100 on a variety of matters such as store hours, the convenience of locations, cleanliness, staff, availability of merchandise, etc. Feedback gathered via publixsurvey questionnaires helps Publix understand where it is performing well and where it is failing.
Participating in it will constitute its brand’s improvement regarding customer relations. This survey provides an opportunity to consumers to voice out their opinions, likes and dislikes, recommendations, and concerns without any hindrance. Publix feedback survey deals with consumers’ opinions by taking strict measures to value their efforts and time. Considering preferences, issues and advice of various individuals’ feedback will bring great changes at this supermarket. So all you need to do is spend just a few minutes giving your valuable feedback. Furthermore, upon completion, participants will get a chance to win rewards.
PublixSurvey Rules, Guidelines & Requirements
|Survey Name||Publix Customer Satisfaction Survey|
|Receipt Validity||3 to 7 Days from the Date of Purchase|
|Rewards||$1000 Gift Card|
|Methods||Online & Mail In|
|Age Required||18 or Above|
|Survey Limit||One Person, Per Receipt|
Publix Guest Survey Terms and Conditions
Reviews provided by a consumer help improve Publix’s product quality and services so that it can provide more improved services. Thus, customers on their next visits can get highly satisfied with its services and products. However, before entering into its sweepstakes and getting rewards and discounts, there are some limitations to join its survey that are as follows:
- Minimum age of participation is 18 years. Thus, people who are 18 or above are qualified enough.
- This survey is offered only to legal residents of Georgia, South Carolina, North Carolina, Florida, Virginia, Alabama, and Tennessee.
- Therefore publixsurvey is void and prohibited outside these areas.
- It is subject to all laws (federal, state, and local).
- Survey winners are solely responsible for all expenses and incidental costs, such as federal, state, and local taxes.
- Per a household, only one entry is allowed to win only one prize.
- Prizes are non-transferable and are not redeemable in cash.
- Rewards offered are provided as-is with no guarantee or warranty expressed or implied by this supermarket.
After checking and matching all those eligibility criteria, there are a few necessary things that entrants of the Publix guest satisfaction survey must keep in advance. Look at these prerequisites, as mentioned below, which every participant must satisfy before taking this survey:
- A valid Publix purchase receipt with a survey code mentioned on it is crucial.
- Any device PC, Laptop, Tablet, or Smartphone is necessary.
- Must have a basic understanding of any language English or Spanish.
- A reliable internet connection for smooth flow of answering its questionnaire.
- Entrants must possess a valid email, contact number, and address.
Methods to Enter Publix Sweepstakes
If you are comfortable with all those rules, requirements, eligibility criteria, and other details, as stated above, you can take part in the brand’s review freely. Publix Supermarkets, Inc. provides 2 different methods to join in its questionnaire. And among those 2 methods, one method doesn’t require a purchase at all. It is important to note that apart from these modes, no other way of participation is allowed nor considered valid to earn rewards. These methods are.
- Mail-in method (Without purchase)
- Online method (With purchase)
If you want to enter this supermarket’s survey without any purchase or any online participation, then this is your option. Purchase is not necessary for this course. Just mail in your contact details to its sweepstakes address to test your luck to win.
Online Survey is another option for entrants to join in its sweepstakes by giving responses to simple queries. To complete the guest survey online, go to publixsurvey.com. This survey will take only 10 minutes to complete with a chance to win a $1000 gift card balance. However, remember that it is necessary to buy something at any of this chain’s stores and get the receipt code to become eligible for participation.
Eligibility Criteria & Limitations for Publix $1000 Survey Sweepstakes
- To be eligible for joining sweepstakes, one must be a legal and permanent resident of the United States.
- Each candidate must be above the age of majority as per his/her state of residence.
- Employees of Publix or their immediate family members are not allowed to participate.
- Limit of one entry per household is another rule.
- No purchase or payment of any kind is necessary to enter.
- Applicants must respond to all questions to be eligible.
- Sweepstakes are void and prohibited outside the promotion areas mentioned above.
- Odds of winning depend on the number of members who joined.
Privacy & Disqualification:
- If a potential winner fails to provide any required information or to respond to an initial notification within 3 business days, he/she is considered to be disqualified by Publix.
- Questionnaire responses are confidential.
- Members will not be asked to buy anything to be qualified.
How to fill out Publix Survey to win $1000 (Online Method)?
1. For online participation, visit this organization’s official survey site by clicking here: Publix Experience Survey
2. Now, a set of instructions will appear, read them and click on “Start the Survey”.
3. Here, type in the Survey Code, Store number, and Time from your sales receipt.
4. Later, click on ‘Next’ to continue.
5. A list of questions related to your last experience at the supermarket’s stores will emerge.
6. Give responses in accordance to your general satisfaction level. Answer all those questions genuinely by giving your feedback on a scale from likely to very unlikely.
7. Topics are mostly on your recent visit and order, price, location, staff’s behavior, services, delivery, client administration, etc.
8. Now fill in all the required information that includes your name, annual household income, age or DOB, gender, e-mail address, and phone number.
9. Get an entry to its sweepstakes by concluding this survey. Lastly, press on “Submit” to finish it.
How to Take Part in Publix Survey Sweepstakes via Mail-In Method?
Public Supermarket Inc. sponsors Publix Customer Survey Sweepstakes. However, it is only offered in a few states of the United States, including Alabama, Tennessee, Georgia, North Carolina, South Carolina, Florida, and Virginia. Frank opinions and suggestions of clients will help the organization to improve better. And, in return, it appreciates participants’ efforts by giving them a chance to win $1000 gift cards by joining sweepstakes. Here are some basic rules that an individual has to follow to enter sweepstakes:
For a mail-in method, follow the below procedure to a smooth flow:
- Firstly, an individual needs an index card or a sheet of paper.
- Type or handprint your name, phone number, email address, and date of birth on that paper.
- Ensure to provide only valid information.
- Mail it to:
- Publix Customer Voice Survey Sweepstakes Spring 2021 Entry. Attn: Marketing/Research, 3300 Publix Corporate Parkway, Lakeland, FL 33811.
Publix Rewards for Entering Survey Sweepstakes
Once you complete the survey, you will get a chance to win rewards. However, odds of winning depend on the number of entries received, and the limit is one prize per household. Approximate ARV (Approximate Retail Value) of a gift card is $1,000. By randomly choosing one name from all timely entries for a total of 3 names, after proper verification, winners will be declared. Each winner will be contacted, and that winner must respond to his/her notification within 3 business days. On its official promotion page, winners will be mentioned. Moreover, these winners’ names will also appear on any of this firm’s social media channels or website, including www.publix.com.
This supermarket is providing 10 gift cards, each valued at $1,000. That is an incredible amount if you ask us. Moreover, gift card prizes are subject to all terms and conditions. Publix will provide drawing dates that will be listed in its Promotion Chart. Through this survey, people will get a chance to win coupons that are redeemable in nature. A unique code provided in coupons will give you free entry to sweepstakes so that you can win gift cards worth $1000. This gift card is redeemable in any of its stores nearby to get an amazing discount on any purchases.
Purpose and Benefits of Publix Feedback
Customer satisfaction surveys can help any business to increase profitability and productivity. Businesses customize their feedback questionnaire according to their areas of concern, such as company performance, frequent customer visits, pros and cons, areas of improvement, etc. Moreover, benefits gained from these kinds of reviews are helpful to both a consumer and a company. While a company gets to know where to improve and how to develop new ideas, its customers will get rewards. You as a consumer will get gift cards, discounts, coupons, and other offers for providing genuine feedback. There’s no other better appreciation than such rewards.
Publix satisfaction survey is an online feedback program to learn its consumer’s needs. Whether you had a bad experience or a wonderful shopping experience at any of this retail chain’s outlets, you have a chance to share your feedback with the company’s management. Like any other organization, one main goal of Publix through its customer satisfaction questionnaire is to learn about its clients’ desires, likes, preferences or any grievances.
By providing simple feedback about a Publix store, you can win a coupon worth $1,000. To best serve you on your next visit, this survey invites you to provide feedback on your suggestions as well as complaints. Apart from this, the firm also provides Publix buy one get one free offers, digital coupons, and many more. So, overall it is like two birds, one stone. Consumers will get better services and products that will improve their satisfaction level as well as amazing rewards for taking this survey. And this organization will learn to know about its shoppers’ interests and take measures to extend its business scope.
Sample Publix Survey Questions
When it comes to customer satisfaction, quality, service, efficiency, and reliability are some key points. While buyer loyalty is an art, investigating how loyal customers behave and react is only possible through a proper feedback platform. According to certain areas of concern, Publix guest experience survey asks questions that may somewhat be similar to these that follow:
- What is your overall satisfaction with our store on a scale of 1-10?
- How often do you visit our stores?
- Which department in our outlet is your favorite?
- Is the range of products satisfactory?
- How was our staff’s behavior towards you?
- Rate us based on interiors, cleanliness, safety measures and parking spaces?
- How likely would you recommend us to your acquaintances on a scale of 1-10?
- Have you checked out swiftly?
- Were you disappointed in us regarding any particular thing?
- Can you suggest any ideas so that we can improve your future shopping experience?
- What are the chances that you will visit us again? (Mark on a scale from 1-10)
About Publix Super Market Inc.
Publix Super Market Inc. is one of the largest employee-owned, private retail chains in the United States. Headquartered in Lakeland, Florida, George W. Jenkins had founded it in 1930. This chain operates throughout the country’s southeastern parts that include outlets in Georgia, Alabama, Florida, Tennessee, North Carolina, and South Carolina. Currently, it is listed in Forbes list of top 10 America’s largest corporations and in Fortune’s list of top 100 best companies to work for. This supermarket runs retail stores, cooking schools, corporate offices, and distribution centers in America with around 787 locations.
Publix Customer Service
You can contact Publix for more information using these details are provided here:
- Customer Service No: 1 800 242 1227
- Customer Benefits: 1 863 688 1188
- Address: Publix Super Markets, Corporate Office, Attn: Market/Research, 3300 Publix Corporate Parkway, Lakeland, FL 33811 PO Box 407, Lakeland, Florida, United States – FL 33802-0407
- Publix near me: www.publix.com/locations.
Most of the Publix outlets generally closes by 10:00 pm.
All Publix outlets usually open at 7:00 am. Nevertheless, there is no guarantee that every location follows the same set of timings as they may vary with regions.
Participants who join Publix’s survey will stand a chance to win gift cards worth $1000 by entering sweepstakes. These gift cards are for redeemable purposes only and are not converted into cash.
Winners will be notified via their registered email address or phone. Else, you can check the winners list at www.publix.com.
Drawings or sweepstakes will often be held on June 1, July 1, and August 1 to determine winners.
If you cannot access Publix’s survey web page, check your internet connectivity. Also, remember that only citizens from US and other listed locations can access this publixsurvey.com site.
Give feedback to Publix via www.publixsurvey.com or you can mail the handwritten review to its address. Detailed procedure is mentioned in the above sections.
To know Publix sweepstakes winners visit its Promotion Page or publixsurvey.com.
Redeem coupons at any Publix store during your check out to get discounts.
Publix digital coupons work the same as paper coupons.
Publix is an employee-owned company and member of the Jenkins Family.
1,229 stores around The United States of America.